Frequently asked questions
What makes Lac Crado unique?
Each Lac Crado piece is handcrafted from premium leathers. Our artisans combine traditional craftsmanship with modern design, ensuring durability, elegance, and timeless quality.
When will I get my order?
Orders within Singapore are typically delivered within 2–4 working days.
International orders usually arrive within 5–10 business days, depending on destination and customs clearance. Tracking details will be provided once your order is shipped.
Do you offer customization?
Absolutely. We specialize in bespoke watch straps, wallets, and bags. You can personalize size, color, stitching, and even engrave your initials. Contact us via admin@laccrado.sg or WhatsApp : +65 8541 6167 for details.
How should I care for my leather item?
Keep it away from heat, moisture, and direct sunlight. Wipe gently with a soft dry cloth and condition every few months. Store in its dust bag when not in use.
What if I receive a defective or wrong item?
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos of the issue. We’ll review the case promptly and arrange for a replacement or repair at no extra cost.
